Useful Tips

Prepare for your Australian trip with our practical tips. Learn about our currency, how to call home, keep safe, shop responsibly and travel with a disability. Then you’re ready to go. Useful Tips
Useful Tips
Site Requires Javascript - turn on javascript!
Prepare for your Australian trip with our practical tips. Learn about our currency, how to call home, keep safe, shop responsibly and travel with a disability. Then you’re ready to go.

Prepare for your Australian trip with our practical tips. Learn about our currency, how to call home, keep safe, shop responsibly and travel with a disability. Then you're ready to go.

Money

Australia’s currency is Australian Dollars (AUD) and currency exchange is available at banks, hotels and international airports. The most commonly accepted credit cards are American Express, Bankcard, Diners Club, MasterCard, Visa, JCB and their affiliates. Try this handy currency converter.

Goods and Services Tax

Australia has a Goods and Services Tax (GST) of 10 per cent. You may be able to claim a refund of the GST paid on goods bought here if you have spent AUD$300 or more in one store, no more than 30 days before departing Australia. Tourist Refund Scheme facilities are located in the departure area of international terminals. For more detailed information see Australian government information on the Tourist Refund Scheme.

Shopping

You’ll find large department stores, arcades, malls, gift and souvenir shops across Australia. Trading hours vary across the country but shops in tourist and city areas are generally open until 6pm, with the exception of late night shopping on either Thursdays or Fridays in different states. In Australia you are covered by Australia's consumer protection laws which require businesses to treat you fairly.

Tipping and bargaining

Hotels and restaurants do not add service charges to your bill. In up market restaurants, it is usual to tip waiters up to ten per cent of the bill for good service. However, tipping is always your choice. It is not custom to bargain in Australia.

Emergency assistance

The emergency number for police, ambulance and or fire brigade is 000.

Surf and water safety

Australia’s popular beaches are usually patrolled by volunteer lifesavers from October to April and red and yellow flags mark the safest area for swimming. For information about marine stingers and crocodile safety read the Queensland Government website.

Language

Australia’s official language is English. However, being a multicultural nation with a significant migrant population, we also enjoy a tremendous diversity of languages and cultures.

Electrical power points

Our electrical current is 220 – 240 volts, AC 50Hz. The Australian three-pin power outlet is different from some other countries, so you may need an adaptor.

Communication

Australia’s country code is 61. Local calls from public pay phones are untimed and charged at AUD$.050. Mobile, long distance and overseas calls are usually timed.Mobile phone network coverage is available across Australia, however coverage may be limited in some remote areas. Internet access is widely available at internet cafes, accommodation and libraries.

Postal services

Post offices are usually open 9am – 5pm, Monday to Friday, with some city post offices open on Saturday morning. Travellers can arrange to collect mail at post offices throughout Australia.

Accessible Travel

If you have a disability and are planning to explore Australia, there is a host of services and special deals to meet your needs. Thorough preparation is essential to a successful trip, so speak to your travel agent about your specific requirements. For more information on accessible tourism in Australia go to NICAN or the AustraliaForAll  websites.

Australia's Travel Tips / Hazards

Australia's Travel Tips / Hazards

Australia's Travel Tips / Hazards

Australia's stable political system, well-maintained roads, low crime rate and high standard of health care make it a safe and relatively easy country to explore. However it's important to be aware of potential environmental hazards, such as bushfires, rough surf and extreme desert heat. You'll need to be thoroughly prepared for outback journeys and long bushwalks or hikes, and take sensible precautions in regards to sharks, crocodiles and poisonous animals. With the following common-sense tips, you can safely enjoy Australia's unique landscapes - from the vast outback to wild ocean beaches and pristine wilderness tracts.

View more information

Add to your dream trip
Health and Safety

Health and Safety

Health and Safety

Australia is generally a safe destination with travellers enjoying unhindered travel experiences in terms of their personal safety and security. Our stable political system, well-maintained roads, low crime rate and high standard of health make it a safe and easy country to explore.

View more information

Add to your dream trip
Road Safety in Australia

Road Safety in Australia

Road Safety in Australia

Following a few simple road safety tips can help make your driving holiday in Australia safer and more enjoyable. If you wish to drive in Australia, you must hold a valid international driving permit accompanied by the driver licence issued in the country you live in.

View more information

Add to your dream trip
Emergency Services in Australia

Emergency Services in Australia

Emergency Services in Australia

000 is the phone number for emergency services in Australia. The operator can connect you to Police, Ambulance or the Fire Brigade. You should only call 000 in an emergency.

View more information

Add to your dream trip