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Rest assured when you see the T-QUAL Tick
Planning the perfect Australian holiday is now even easier, thanks to the T-QUAL Tick. Whether you're looking for places to stay, something to eat, or things to do, simply look for businesses that carry the T-QUAL Tick and rest assured you'll get the quality you deserve.
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Why look for the T-QUAL Tick?
The T-QUAL Tick is the Australian Government's national symbol of tourism quality.
Tourism businesses that carry the T-QUAL Tick have undergone rigorous assessment to ensure they deliver a quality experience.
These businesses are members of quality assurance schemes that have met the requirements of T-QUAL Accreditation.
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How can the T-QUAL Tick help you?
The T-QUAL Tick helps you to make more informed choices by identifying Australia's quality tourism products and services.
When booking products and services endorsed by the T-QUAL Tick:
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Be confident that your expectations will be met;
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Trust consistently high standards will deliver quality experiences;
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Gain value for money in your chosen price range;
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Enjoy quicker and easier holiday planning; and
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Relax, knowing that you will be taken care of.
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How do I find products and services endorsed by the T-QUAL Tick?
To make it easy to find T-QUAL endorsed products and services:
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When using the search functionality on australia.com, they appear above non-accredited products in search results. The T-QUAL Tick is also displayed on their listings.
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They are housed on a T-QUAL mico site on TripAdvisor Australia, providing access to customer reviews.
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Some T-QUAL endorsed products and services may not be listed online so keep and eye out for the T-QUAL Tick on brochures, buildings and vehicles.
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T-QUAL endorsed quality assurance schemes
T-QUAL endorsed quality assurance schemes have undergone rigorous assessment to ensure that they assess businesses and operators to the highest level.
T-QUAL endorsed quality assurance schemes include:
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AAA Tourism's STAR Rating Scheme accredits accommodation operators via an assessment of facilities, services, cleanliness, quality and condition. The standards awarded determine the properties' STAR Rating. Further to achieving T-QUAL Accreditation, AAA Tourism now also assesses their operators against T-QUAL criteria such as customer service, complaints handling policies, sustainability and general governance.
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Accor is the largest hotel group in Australia. It has hotels in every State and Territory, covering a full spectrum of brands including: the 5-star Pullman brand; the boutique MGallery collection; renowned mid-market brands Novotel and Mercure; and pioneering economy brands ibis, All Seasons and Formule 1. All Accor owned and managed properties within this network are T-QUAL accredited.
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The Australian Tourism Accreditation Program (ATAP) certifies operators who have met specific quality criteria ensuring they are committed to exceeding consumer expectations with great customer service and the highest standards of business practice.
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For the past 30 years, BIG4 Holiday Parks has been delivering true Aussie holidays to families across this vast great land of ours. A leader in the industry, BIG4 has transformed the iconic 'caravan park' into the modern day Holiday Park experience, which delivers far beyond just a place to rest your head at night.
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Caravan, RV and Accommodation Industry of Australia's National Accreditation Program accredits quality business practice in the areas of business planning; risk, environmental and human resources management; marketing; and customer service.
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The EarthCheck Certified Program is designed to help the travel and tourism industry increase operational efficiencies, maximise guest experience and minimise their environmental footprints.
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Ecotourism Australia's ECO Certification is a globally recognised brand that provides certification based on business, environmental, social & cultural sustainability.
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IHG (InterContinental Hotels Group) is one of the largest hotel owners and managers in the world and operates 28 Australian hotels, including: Intercontinental Hotels and Resorts; Crowne Plaza Hotels and Resorts; Hotel Indigo; Holiday Inn; Holiday Inn Express; Staybridge Suites; and Candlewood Suites. All of IHG’s hotels are T-QUAL accredited.
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Developed by industry and Aboriginal Tourism Australia (ATA), the Respecting Our Culture (ROC) Program embraces national accreditation standards and encourages industry to operate with respect for Indigenous cultural heritage.
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Restaurant and Catering's Savour Australia Plate Rating Scheme ensures and recognises excellence, professionalism, profitably and sustainability in the restaurant and catering sector.
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YHA Australia is the largest provider of budget accommodation in Australia, with more than 100 hostels around the country. Situated in all major city and regional locations, YHA properties include multi award-winning heritage-listed hostels, beach houses, train carriages, ski lodges and even teepees. YHA Australia is proudly T-QUAL accredited.
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 Contact us for more information on T-QUAL.
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