Castle Hill, Townsville, QLD © Tourism and Events Queensland

Castle Hill, Townsville, Queensland © Tourism and Events Queensland

Health and safety FAQs

Australia is a very safe country to visit, even if you’re travelling alone. The country has a stable political system and a low crime rate, and Australians generally experience a safe lifestyle. However, you should observe the same precautions with your personal safety and possessions as you would when travelling anywhere, whether at home or overseas.

Flying is still the same great experience you remember, with just a few minor changes to keep everyone safe. Here's what to expect.

At the airport:

  • Checking in: as usual, you can check in for your flight online or at the airport; you may be asked to show your Australian Travel Declaration confirmation email.
  • Boarding your flight: you may be asked to scan your own boarding pass as you board your flight.
  • Wearing a mask: for your safety, everyone is required to wear a mask in Australian airport terminals.

On board your flight:

  • Flight seating: the air conditioners used on planes are designed to remove 99.9 per cent of air particles, including COVID-19. This allows passengers to sit next to each other safely.
  • In-flight service: as usual, the cabin crew will be onboard to help. Food and drink items are still available for purchase if they are not included in your ticket.
  • In-flight entertainment: most long-haul flights will offer in-flight entertainment. Be sure to bring your own headphones if you prefer not to use the set provided.
  • Wearing a mask: masks might be required during the flight, but don’t worry – they can be taken off to enjoy in-flight food and beverages.

Here are some tips to protect yourself while travelling.

  • Social distance: keep physical distancing in mind whenever possible.
  • Wear a mask: in some states, masks may be mandatory on public transport and indoor spaces.
  • Soap up and stay safe: wash your hands often for at least 20 seconds or use hand sanitiser when hand washing is not an option.
  • Use cashless payment: use a credit or debit card to avoid using cash.

If you begin to show any symptoms of COVID-19 during your travels, self-isolate and get tested. Find your nearest testing location here. If you feel generally unwell, you can book an appointment to see a general practitioner, however, most will require a negative COVID-19 test if you display any related symptoms. If your sickness is serious, call emergency services on 000.

Travelling with a disability won't stop you from enjoying all that Australia has to offer. If you have a medical condition or require assistance, you will find plenty of services available. Speak to your travel agent about your specific requirements or visit the Can Go Everywhere and People With Disability Australia websites.

Advanced Mobile Location (AML) is now available in Australia for upgraded Android and iPhone devices. This life-saving technology automatically sends your location details to emergency services when triple zero is called. However, you shouldn't rely on your mobile device as your only form of communication. Be prepared by packing a portable radio and spare batteries if you are travelling to a remote location. 

In the event of an emergency, call triple zero. 

While not mandatory, travel insurance is highly recommended, especially if there are several people in your group. This will provide an extra level of security to cover for any unforeseen circumstances affecting your travel plans.

Australia has reciprocal health care agreements with eleven countries. If your country of origin is not in this list, you should consider taking out health insurance for your trip. It's not a requirement for travel to Australia, but it will protect you from high upfront costs if you need to see a medical professional. Having health insurance is always a good idea while travelling, even if just for peace of mind, but particularly if you have a health condition.

Generally, swimming at the beach in Australia is safe. In fact, it’s one of our favourite activities! To stay safe, we recommend following the Surf Lifesavers’ water safety recommendations. These include:

  • Only swim at patrolled beaches.
  • Swim between the red and yellow flags. These areas are patrolled by Surf Lifesavers.
  • Never swim alone, at night, or under the influence of alcohol.
  • Always check water depth before diving in and never run and dive into the water from the beach.

The Australian sun is very strong, even on cloudy days. Be 'sun smart' and protect yourself from the sun by wearing a rash vest, applying water-resistant, reef-friendly sunscreen (SPF30+ or higher) regularly, and wearing a hat and sunglasses. Protect yourself from heat exhaustion by sitting in the shade and drinking plenty of water to avoid dehydration.

The sun is strongest during the summer (November to February); however, UV levels are high all year round in Australia, even when the weather is overcast. Take extra care between 1pm and 3pm when UV levels are generally at their highest.

Australia is home to a plethora of incredible animals, some of which you might prefer to avoid, while others are a treat to meet. The good news is, if you follow our top tips and get your head around the facts, there’s no need to be afraid. Our wildlife is wonderful, and responsible encounters in the wild will make your trip extra special.

Bushfires can occur during Australia’s summer months. We recommend that you stay up to date and check with your travel agent before you travel. In the event of an emergency, call 000.

Australia boasts a myriad of breathtaking bushwalks and hikes, all of which can be enjoyed safely. To avoid any danger, ensure that you:

  • Only walk along marked trails and while you’re walking, stick to the path.
  • Always bring plenty of water and food. It could be some time before you can top up on supplies.
  • Bring appropriate clothing. Comfortable shoes, a hat to protect yourself from the sun, and layers are recommended.
  • Tell someone where you are hiking.

When it comes to adventures, a road trip through Australia’s outback is truly incredible. It’s also perfectly safe and stress-free if you plan and pack smart. Fuel and water are both accessible, but to be on the safe side it’s a good idea to load your car with extra supplies. You should also plan your itinerary to avoid driving at night, as wildlife and road trains can be difficult to see.